Short, plain answers to the things people actually ask. Pick a topic, or just read straight down — the whole page takes about five minutes.
The nutrition panel fills itself in as you type. It's an estimate worked out from your ingredients, not a lab result — treat it as a guide.
The Paste a recipe box at the top of the Add Recipe page takes a block of copied text and sorts it into the form for you — name, ingredients, steps.
Pasting only the ingredients is fine too — type the name and steps yourself and paste just the list. Nothing gets lost either way.
Recipes come written every which way, and the box copes with most of it: numbered ingredient lists (1. 2 cups rice), quantities written after the food (Flour - 2 cups), the amount and the food on separate lines, units like quarts, sticks and bunches, tick-boxes copied off a blog, and posts with no headings at all. It's still a best guess — check it before you save.
On a phone
On a computer
If your selection accidentally picks the post up twice — easily done, because Facebook keeps both the shortened and the expanded version of the text on the page — paste it anyway. A recipe that arrives doubled is spotted and each ingredient is only listed once.
If the recipe is only in a comment, copy the comment. If it's only in a video with nothing written down, there's nothing to paste — you'll have to type it in by hand.
On TikTok the recipe is nearly always in the caption under the video, or in a pinned comment from the person who made it.
To keep credit for the creator, also tap Share → Copy link and paste that link into Where it came from.
TikTok captions come with emoji bullets, hashtags and "comment RECIPE for the full video" — paste the whole thing. All of that is stripped out automatically, and 👉 or 🔸 in front of a line is understood as a bullet.
Instagram Reels behave like TikTok — the recipe is in the caption or a pinned comment, not the video.
A Pin is usually just a picture pointing somewhere else. There are two cases:
Don't worry about grabbing the extras — ratings, prep times, "Print Recipe", ads and the newsletter box are all recognised and thrown away. Headings like Ingredients and Instructions are what the importer uses to split things up, so it's better to include them.
Plenty of sites write the recipe out twice: a chatty walk-through with a paragraph about each ingredient, then the proper recipe card lower down. The importer takes the card, so you get 1 tsp dried oregano rather than a paragraph about oregano.
Bought a ready meal, a protein bar or a jar of something and want it in your recipes with the right macros? Scan the barcode instead of typing it all out. On the Add Recipe page, use Scan a package.
On an iPhone or iPad
Safari can't read barcodes from the camera, so tap Type the numbers and enter the digits printed underneath the barcode. Exactly the same result — it just takes ten seconds longer. Everything else works normally.
It says the barcode isn't in the database.
The food database is free and built by volunteers, so it's very good on big brands and patchier on store-brand and local products. When it doesn't know a product, add it the ordinary way — by hand, or paste the ingredients from the maker's website.
The ingredients look wrong for what I scanned.
That happens occasionally — the entries are contributed by the public and the odd one is mislabelled. Everything it filled in is yours to type over, so correct it and save. Always check it against the actual packet.
Where did the calorie numbers come from?
Straight off the package label, which is why the panel says “From the package label, not an estimate.” For everything else you cook, the numbers are worked out from your ingredients instead. If you'd rather have that here too, tap Use my ingredients instead under the panel.
It's asking to use my camera.
Only while you're scanning, and only on this page. Tap Allow. Nothing is recorded and no picture is kept or uploaded — the barcode is read on your phone and thrown away. Tap Stop camera whenever you like, and it also switches off by itself the moment it reads a code.
Every recipe has a Where it came from (optional) field near the bottom of the form. It takes anything:
If you paste a block of text that has a link in it, that link is picked up and filled in here for you. Paste a web address into this box and it turns into a working link on the recipe page, so you can always get back to the original.
The photo control lives on the recipe form, not on the recipe page. That trips people up.
Big photos are shrunk automatically before they're saved, so you can use a picture straight off your camera roll. Recipes with no picture simply show no picture — nothing is filled in on your behalf.
A community is a private group — a family, a few friends, a church group — that shares recipes with each other.
Joining one
Starting one
Putting a recipe in one
Free includes 1 community, Pro 5, Premium as many as you like. That's communities you own. Joining other people's is counted separately: 3 on Free, 8 on Pro, unlimited on Premium.
Quick search sits above your recipe feed on the Dashboard and inside every community.
Both stick as you move around the app, and your healthy tags follow you to a new phone once they're saved on your Profile.
The recipe book is a Premium feature.
To upgrade
Your plan is shown as a badge at the top of your Profile. That badge is the real answer to "did my upgrade go through?".
The language picker is in the top bar on every page, and under the banner on the home page. Twelve languages: English, Español, Português, Français, Italiano, Ελληνικά, Kreyòl, 中文, 한국어, עברית, العربية and Tagalog. Hebrew and Arabic flip the whole layout right-to-left.
That changes the app's own buttons and labels. Recipes stay in the language they were written in — open one and use the 🌐 Translate button to read it in yours.
I forgot my password.
Tap Sign In, type your email address in the box, then tap Forgot password? underneath. A reset link comes by email — check your spam folder if it doesn't turn up in a few minutes. The link lets you set a new password and sign straight in.
It says my email and password don't match, and I'm sure they do.
Check for a capital letter the keyboard added at the start of the address, and for a space on the end if you pasted it — the address itself isn't fussy about capitals, but the password is. If it still won't take, use Forgot password? rather than making a second account: two accounts on two addresses can't see each other's recipes.
I signed up with Google before. Can I use a password now?
Keep using Continue with Google — it's the same account and all your recipes are on it. Creating a separate email-and-password account would start you over with an empty collection.
I tapped Sign In and got “Login failed: Firebase error (auth/popup-blocked)”.
Nothing is wrong with your account. Signing in with Google opens a small Google window on top of the page, and your browser's pop-up blocker shut it before it could load. Allow pop-ups for this site and it goes away for good.
Chrome — computer or Chromebook
Chrome — Android phone
Safari — iPhone or iPad
Safari — Mac
Firefox
Can't change the setting — a school or work Chromebook, or a managed Google Classroom account? You don't have to. If the pop-up is blocked, Stirring Stories now sends you to the ordinary Google sign-in page instead and brings you straight back. Just tap Sign In and let it go.
It sent me to Google, I signed in, and I came back signed out.
That's a browser refusing to keep cookies from Google while you're on our site. Allow pop-ups as above (the pop-up route doesn't need those cookies), or turn off Block all cookies / Prevent cross-site tracking for this site. Private and Incognito windows block it too — use a normal window.
The Google window opened and closed on its own.
Usually a second tap while the first window was still opening. Wait for it to settle and tap Sign In once.
Still stuck.
Email stirringstories2@gmail.com and say which browser and which phone or computer you're on — that's normally enough to spot it straight away.
My recipe saved with nothing in it.
This used to happen when text was left sitting in the Paste a recipe box and Save was pressed without importing it first. It's fixed: pasting now fills the form straight away, and Save picks up anything still in the box. A recipe with no ingredients and no steps is refused outright rather than saved empty.
My ingredients didn't show up but my instructions did.
Same cause, same fix. Ingredients have to end up in the numbered rows — if the rows are empty when you save, there are no ingredients. Paste into the box and watch the rows fill in below.
The importer put things in the wrong places.
It's reading a best guess out of plain text, so it won't be perfect. The copied text stays in the box on purpose so you can check it against the form. Fix the rows by hand and save — nothing is locked.
There's a picture on my recipe that isn't mine.
An older version of the app filled in a stock photo when a recipe had none of its own — that's where the loaf of bread on a chicken recipe came from. It's gone. Recipes without a picture now show no picture, and yours will show a note pointing you to where you can add one.
I can't sign in — it says popup-blocked.
Your browser's pop-up blocker. Sign-in trouble & pop-up blockers has the fix for every browser, and it takes about ten seconds.
I paid but I'm still on the Free plan.
Upgrades are applied by hand, usually within a day. See Plans & upgrading.
My communities have stopped updating.
The Free plan includes full community access for your first 14 days. After that you keep everything you could already see — your own recipes, and every message and shared recipe from your first 14 days — but new posts are hidden and the chat box goes away. Upgrading to Pro or Premium brings it all straight back; nothing is deleted while you wait, it is only hidden.
I've hit my recipe limit.
Free holds 7 recipes and Pro holds 15. Delete one you don't need, or upgrade from your Profile. Nothing you've already saved is ever removed when a limit is reached.
Something else.
Email stirringstories2@gmail.com. Tell us what you tapped and what happened — it's the fastest way to get it fixed.